This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repitive tasks and work under direct supervision.
SIT20316 Certificate II in Hospitality
About this course
There are no entry requirements for this qualification.
12 Units must be completed:
- 6 core units
- 6 elective units - 2 of these units maybe selected elsewhere within the SIT Traiing Package, or anu other current Training or accredited course.
- Work effectively with others
- Source and use information on the hospitality industry
- Use hospitality skills effectively
- Interact with customers
- Show social and cultural sensitivity
- Participate in safe work practices
- Use hygenic practices for food safety
- Clean and tidy bar areas
- Provide responsible service of alcohol
- Operate a bar
- Prepare and serve non-alcoholic beverages
- Prepare and serve espresso coffee
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
Possible job titles include:
- bar attendant
- cafe attendant
- catering assistant
- food and beverage attendant
- front office assistant
- room attendant
No occupational licensing certification or specific legislative requirements apply to this qualification at the time of publication.
Course Fees and Charges
In Queensland, subject to eligibility criteria, funding is available through the Queensland Government to support completing this qualification by the following programs:-
Queensland User Choice Program - Fact Sheet
The Certificate 3 Guarantee program - Fact Sheet
Student co-contribution fees/tuition fees apply to these programs