CHC32015 Certificate III in Community Services

About this course

Nationally Recognised Training

Prepare yourself to work in a range of community service areas such as Aged Care, Disability, Youth Work and more.

The social and community services sector is predicted to experience strong growth over the next 5 years with an excess of 50,000 job openings expected. This is due to an increased support for the sector through the National Disability Insurance Scheme (NDIS).

By completing this intermediate level qualification, you will learn about case management, individual needs planning, health and well-being strategies, working with disabilities, cultural diversity, working with at-risk individuals and facilitating accurate referrals to specialist services.  Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. 

Our highly-experienced trainers provide guidance and support every step of the way, to ensure you have the knowledge and practical skills you need to work in this field.

The Certificate III in Community Services Work will help you:

  • Have direct contact with clients
  • Identify presenting needs
  • Refer to appropriate services and support
  • Provide day-to-day support
  • Assist with entitlements and benefits under the broad direction of others

Is this course right for you?

This course has been designed for those who would like to further their career in Community Services. During this qualification you will learn how to provide emotional and practical support in a range of situations, facilitating accurate referrals to specialist services.

If you want a course that will best assist you in furthering your career in Community Services with flexible study options and supportive training, this qualification may be for you!

Course length

12 months full-time or 24 months part-time.

Course delivery

This qualification is delivered via a combination of online and face-to-face learning. In circumstances where face-to-face learning is not available, structured online tutorials and virtual classrooms will be utilised. 

Online study gives you the flexibility to fit your study around your existing commitments while still having the support of industry experts.

Please contact us for further information regarding the current course schedule.


 There are no entry requirements for this qualification.

Prior to enrolling,  your proficiency in language, literacy and numeracy will be assessed to determine what level of support you may need to assist you through your study program. 

Students will need to provide their own laptop, internet connection and download Microsoft Teams (free app).


Total number of units = 12

  • 5 core units
  • 7 elective units


 *Electives subject to change.


Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment


Facilitate the interests and rights of clients
Work within a community development framework
Recognise and respond to crisis situations
Facilitate the empowerment of people with disability
Support group activities
Work with people with mental health issues
Identify and respond to children and young people at risk


Assessment methods include tests, projects, assignments, practical observations and group discussions.


A Certificate III in Community Services Work can lead to employment as:

  • Community care worker
  • Indigenous youth worker
  • Juvenile justice court officer
  • Residential support worker
  • Youth housing support worker
  • Youth case worker

Successful completion of this course will also give you the option to undertake further studies in the community services and health sectors.


Course Fees and Charges

In Queensland, subject to eligibility criteria, funding is available through the Queensland Government to support completing this qualification by the following programs:-

Queensland User Choice Program - Fact Sheet

The Certificate 3 Guarantee program - Fact Sheet

Student co-contribution fees/tuition fees apply to these programs

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