CHC32015 Certificate III in Community Services

Is This Course Right For You?

This qualification covers case management, individual needs planning, health and well-being strategies, working with disabilities, cultural diversity, working with at-risk individuals and facilitating accurate referrals to specialist services.

Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

CHC32015 course length icon

Course Length
12 months full-time | 24 months part-time.

CHC32015 course delivery icon

Course Delivery
Classroom and online.

CHC32015 course length icon

Course Funding Options

In Queensland, subject to eligibility criteria, funding is available through the Queensland Government to support completing this qualification:

> Queensland User Choice Program
> The Certificate 3 Guarantee program

Student co-contribution fees apply.

View Course Price List


Get qualified to work in your community.

Possible job titles include:

  • Community care worker
  • Youth Worker
  • Neighbourhood Centre Worker
  • Aboriginal Community Development Worker
  • Welfare Support Worker

This qualification can be undertaken as a Traineeship.


There are no entry requirements to this qualification.

Before enrolling, your proficiency in language, literacy and numeracy will be assessed to determine what level of support you may need to assist you through your study program.

Students require access to a computer with an internet connection.

Please note: Students must complete at least 120 hours of work or vocational placement to be assessed within this qualification.

Recognition of Prior Learning (RPL)

Both formal and informal skills, knowledge and experience may be recognised as prior learning and could help you avoid training in areas you are already competent.

The RPL pathway is available to any learner who can provide evidence of competency for the units offered within the qualification. See the RPL Guide (FAQs) for more information on this process and how to apply.

Course Units

12 units must be completed:

5 core units
7 elective units * Electives subject to change.

Core Units

  • CHCCCS016Respond to client needs
  • CHCCOM005Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS002Follow safe work practices for direct client care
  • HLTWHS006Manage personal stressors in the work environment

Elective Units

  • CHCADV001Facilitate the interests and rights of clients
  • CHCCDE003Work within a community development framework
  • CHCCCS019Recognise and respond to crisis situations
  • CHCDIS007Facilitate the empowerment of people with disability
  • CHCGRP001Support group activities
  • CHCMHS001Work with people with mental health issues
  • CHCPRT001Identify and respond to children and young people at risk

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